Advanced Views Docs
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  • 💡Help Centre
  • ⚡Getting Started
    • Introduction
      • Key Aspects
      • Creating Your First View
      • Creating Your First Card
      • Plugin Terms
      • Plugin Interface
        • Field Options
    • Installation
      • Advanced Views Lite
      • Advanced Views Pro
      • Comparison Table
      • Upgrading from Lite to Pro
    • Supported data vendors
    • Starter theme
  • 🌟Display Content
    • WordPress
      • Post
      • Taxonomy terms
      • User
      • Comments
      • Menus
    • WooCommerce Product
    • Meta fields
      • Basic fields
        • Number
      • Content fields
        • Image
        • File
        • WYSIWYG
        • oEmbed
        • Gallery
      • Choice fields
        • Select/checkbox/radio
        • True / False
      • Relationship fields
        • Link
        • Post_object
        • Page Link
        • Relationship
        • Taxonomy
        • User
      • Advanced fields
        • Google Map
        • Google Map Multiple Markers
        • ACF OpenStreetMap Field
        • Date/time picker
      • Layout fields
        • Group (Pro)
        • Repeater (Pro)
        • Flexible (Pro)
    • Object fields
    • Custom Data (Pro)
    • Custom Gutenberg Blocks (Pro)
    • Mount Points (Pro)
    • Front-end assets management (Pro)
  • 🦸‍♂️Query Content
    • Basic Filters
    • Meta Filters (Pro)
      • Current Post
      • Comparison
      • Dynamic Injection
    • Taxonomy Filters (Pro)
    • Pagination (Pro)
    • Custom Data (Pro)
  • 🏆Shortcode Attributes
    • Common Arguments
    • View Shortcode
    • Card Shortcode
  • 🧙‍♂️Templates
    • Customizing the Template
    • Template engines
      • Twig
      • Blade
    • CSS & JS
      • BEM Methodology
      • WordPress Interactivity API
    • File system storage
    • Pre-built components
    • Reusable components library (Pro)
    • Live reload
    • Multilingual
    • Custom Ajax & Rest API (Pro)
  • ☕Guides
    • Display Custom Post Type (CPT) on another post
    • Display Employees (CPT) of a Company (CPT)
    • Display Nested Repeater Fields
    • Map Marker from ACF Image
    • Display all CPT items on a single map
  • 🛠️Tools
    • Export/Import
    • Demo Import
    • Settings
    • Preview
  • 🏹Troubleshooting
    • Compatibility
    • Report a bug
    • Payment Issues
    • Lite Support (Forum)
    • Pro Support
  • ⚙️Customization
    • Filters and Hooks
      • View
      • Card
    • Suggest a feature
    • Performance
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  • Before you let us know, please make sure of the following;
  • Minimum information
  • Generate Debug dump (recommended)

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  1. Troubleshooting

Report a bug

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Last updated 1 month ago

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Before you let us know, please make sure of the following;

  • You have the latest version of Advanced Views installed.

  • You are able to recreate the problem consistently.

  • You have reviewed the docs to see if it's not a feature.

If you are certain, after checking the above items then feel free to . We'll try to fix it as soon as possible.

Minimum information

When reporting an issue, please provide the minimum information necessary for us to understand and address the problem effectively. Ensure that your description covers the following questions:

  1. How can the issue be reproduced? (Step-by-step instructions)

  2. What is the current behaviour observed when following these steps?

  3. What is the expected behaviour instead?

For prompt and quality support, we highly recommend sending a debug dump to .

Generate Debug dump (recommended)

To generate debug dump for our support team please follow these steps:

  1. Visit the plugin Settings page.

  2. On the General tab, Enable the 'Development mode' option and click on Save changes.

  3. Try to reproduce the actions that caused the issue, while doing so, the logs will be updated.

  4. Visit the Settings page and switch to the 'Debugging' tab.

  5. Turn on the Generate debug dump checkbox (at the bottom).

  6. Click Save changes to trigger the download with the report.

The Debug dump file does not contain any sensitive information.

However, we strongly advise you, don't share it publicly through a cloud storage or drive link in the support forum, as it contains details about your environment, the plugins in use and can be therefore be used for malice intent.

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